Our Onsite Connectivity & Electricity Infrastructure is supported by:

• Enhanced CAT5e structured cabling for voice and data transfer over internet and Local Area Network (LAN).
• State of the art telecommunication by a fiber optic network.
• ISDN services with voice, data, video conferencing, e-mail and fax transmissions.
• Independent dedicated ISDN capable Digital Telephone Exchanges
• 100% generator back up for continuing essential services.
• The entire telecommunication and computer systems are connected through Uninterrupted Power Supply (UPS).
• We provide around the clock support 24 hours a day, 7 days a week, 365 days a year.
• We have world renowned Call Center Solutions which is developed by Sai InfoSystem to get the maximum productivity.
• We have a Dedicated Voice Logger Server for 100% Digital Voice Logging.

IT security

• Password and access restriction policies in place
• Domain level security implementation in place
• USB drives and CD drives disabled on all systems.

The Top Level BPO / KPO / ITES Organization deserve practical, professional solutions and we at eBrain facility, place a premium in addressing this.

eBrain Facility is located in Grade 'A' commercial locations, yet given the feel of private offices. All our clients have 24/7 access to their office, and get the freedom to choose exactly how their offices need to be - including the kind of furniture and facilities that are required.

The objective is to make each Client feel like the owner of their office.